Always there, forever switched on
- A dedicated National Service Centre, staffed 7am to 9pm; 7 days a week for any queries and support
- A nation-wide team of technical staff who can be on-site, same day to rectify any faults your screen may have
- A team of electrical engineers who can repair any fault within Australia
The Service team records every fault and call out throughout the life of your screen and we would like to share that data with you. As an example, our statistics in the Outdoor Media sector prove a 100% success rate of tending to faults within the agreed response times.
A real point of difference that BSV provides from a service standpoint is local, Australian based service and repair. The BSV LED repair team ensures an extra level of on-going quality assurance and means we’re never at risk of running out of spare parts.